As President of CCS, Brooke ensures that systems run smoothly and efficiently. With an eye on the future, Brooke is
continually developing new and custom workflows for clients. Brooke served as General Manager for nearly a decade before becoming President
in 2016. Under her leadership, CCS has become a full service company providing captioning and descriptive video attracting most of the major
networks in Canada.
Chief Scheduling Officer
Lori is our Chief Scheduling Officer and handles all the day-to-day business in the live captioning department, matching our
captioning staff with our clients’ captioning needs. With a background in Corporate Communication and Administration in the Natural Resource
and Life Sciences sectors, Lori brings her love of detail, organizational know-how and communications skills to Closed Caption Services.
Lori has garnered high praise from our clients for her service attributes, accuracy, and personality.
Chief Information Officer
As Chief Information Officer, Peter supervises the day-to-day requirements of our clients in terms of their captioning needs
and after hours requirements. He is knowledgeable of both client and captioner personnel. Peter has 27 years’ experience in broadcast
television including sports broadcasting, Production, Programming, Traffic and Operations with Rogers Media and Maple Leaf Sports and
Entertainment and over 4 years with CCS.
Director of Development
As Director of Development, James keeps us on top of all new activities in the captioning field. He attends industry events
and conferences and has broad technical skills in the captioning field. James also developed and maintains our scheduling software and
initiates technical and admin reports as needed for ourselves and our clients. James takes on many offline captioning assignments and helps
train other CCS captioners as new techniques and client or regulatory requirements evolve.
Nigel is CCS’s Marketing Officer. Nigel acts as liaison with clients during the development and renewal phases of their
relationship with CCS. Nigel also keeps on top of events in the industry that impact CCS business going forward. Nigel spent over 30 years
in the industry, ending his career with CHUM TV as VP on their Conventional Television Group in Ontario (Citytv, CP24, CFPL, CHRO and
Director of Development, Described Video
As Director of Development, Described Video, Kat provides leadership, training and mentorship to a group of over 10 Described
Video Professionals. Kat brings extensive experience to CCS as a professional Audio Describer who specializes in live improvised Audio
Description, including work for The National Arts Centre, Stratford Festival and numerous Canadian universities. Kat has over 25 years of
experience as an actor, voice-over artist and writer for stage and screen, and 18 years with the Ontario College of Teachers. Kat’s work as
an activist/advocate for people who are Deaf or disability-identified keeps CCS on top of Best Practices and the latest developments in the
end user communities.